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Your Trusted ICT Solution Partner

Established in 2001


1000+ Employees Worldwide


24+ Branch Offices


Nearly 160 Points of Presence

Offering Highest Level of Managed Services and Excellent Products

CITIC Telecom CPC has been delivering a range of innovative products and managed services, including 4 flagship solutions: TrueCONNECT™ Private Network, TrustCSI™ Information Security, SmartCLOUD™ Cloud Solutions and DataHOUSE™ Cloud Data Center

IT Support Services Hong Kong

Discover our IT support services in Hong Kong. Providing a variety of enterprise-grade solutions of certified excellence, we are the leading company for IT solutions. Improve your business efficiency at the lowest price!

IT support mechanism in Hong Kong: highest level of managed services and delivering innovative products

CITIC Telecom CPC has taken the burden of IT support services Hong Kong with professional excellence with a range of enterprise-level solutions.

Companies depend on their IT resources, including computers, servers, server rooms, networking tools, telecommunications systems, etc. To stay in the competition, companies must operate on the most optimized and reliable infrastructure based on strong hardware/software with a simplified process.

CITIC Telecom CPC has all the technical knowledge to build a complete solution from beginning to end. We go beyond its experience in offering complete consultancy for enterprises and start-up companies and setting up an IT infrastructure, ensuring security, reliability, performance, and compliance for the entire solution.

There is a surge in IT resources in recent years due to the cloud. Your IT help desk department can hire customer care, collaborative systems, and tools for service management for supporting your daily business.

IT support

Whether you need on-site IT professionals or assistance from the help desk processes, our IT support solutions allow customized services to suit user, business, and budget needs. We offer IT support services in Hong Kong which provide customers with full-time on-site engineers to comprehensive service that serves small or medium-sized company capabilities.

Ranging from managed services to IT support services, we contribute to solving technical issues with smart, strategic resources and saving time and money by using a IT technical professionals. Our managed services can help you implement digital transformation, and minimize downtimes.

IT security

Don't let the web challenges hamper your ability to satisfy consumers or drive sales. We keep track of the connectivity risks and help build and maintain digital policies and systems that safeguard data and networks.

We take care of everything, whether you need to start fresh with IT security policies or protect your network from email or web ports with solutions that keep threats away. From risk detection and penetration testing to security deployment, our team is ready to step in between the business processes and the inherent hackers, cybercriminals, and other challenges.

Cloud solutions

Don't let server issues prevent you from scaling up to the degree that suits your company. CITIC Telecom CPC helps you manage processes, accesses, and data on secure cloud networks so that the sky is actually the limit for your business when it comes to technology in terms of IT support services Hong Kong.

We can help in case you need to securely store data, or want to leverage SaaS solutions for driving productivity and output. Our team helps you get up and reorganize and work with you to reduce downtime and ensure that the cloud networks and services are used optimally.

Project management

Building a data center from scratch, installing new software or equipment, or simply relocating the office: all these ventures will take a lot of IT manpower and expertise. Also, if you have competent in-house technical staff, it is doubtful that you can always handle massive projects at a high-level, which is why CITIC Telecom CPC provides Hong Kong businesses with constructive IT consulting services.

Mission-critical data has no time for downtime. Any disruption will strike the business. Our business continuity and disaster recovery services help you effectively plan for the future, minimize the effects of outages and disruptions on business operations. Our IT support services enable Hong Kong businesses to resume normal quickly after problems occur, reduce the risk of data loss and reputational harm, and improve operations while decreasing the chance of emergencies.

We assume that cultivating strong long-term relationships with clients is the best business practice. We achieve so by tailoring the right IT support services Hong Kong approaches, ideal for the budget and cash flow of our clients, yet still without losing sight of long-term economic benefits. Having chosen the right technologies for remote IT support, we can provide cost-effectively outsourced and offshore service solutions for our clients.


Tailored Solutions for Your Industries

Select the relevant area to learn more

Architecture, Engineering & Construction

Effective project management is vital to the Architecture, Engineering and Construction industry. Development projects involve numerous mission-critical tasks, along with exchanging huge volumes of digital files such as for CAD (Computer-Aided Design), BIM (Building Information Modeling), and other Project Management applications.



Automotive manufacturers and suppliers constantly face the need to develop new offerings, resulting in enormous production and operational complexity...


Banking & Finance

While all businesses require stringent security measures, the Banking and Finance industry is particularly targeted by hackers.In just Q2 of 2016, the industry...



In today's fast-paced technological era, e-commerce companies must ensure an effective and consistent customer experience across all channels if they are to successfully reap the benefits of e-commerce business models.


Logistics and Transportation

Logistics companies nowadays face the issue of coordinating – on many levels and usually in real-time – business units and transport vehicles spread across extensive geographic locations. Increasingly centralized control systems are also needed to manage regional issues.



Business applications critical to the success of manufacturers include systems such as ERP (Enterprise Resource Planning), MRP (Material Requirements Planning), MES (Manufacturing Execution Systems) and others. Keeping these vital applications operating smoothly and protected against threats are high priorities.


Professional Services

To maximize their own efficiency and ensure clients high returns on investment, professional services organizations aim to complete projects within as short a time as possible. Thus, Business Continuity is essential for these enterprises.



Multiple technological challenges face the retail industry, which is usually a major target for cybersecurity attackers. The 2016 Global Security Report indicated that “the retail industry once again accounted for the largest single share of data breach and cyberattack incidents investigated”.



The Trading industry continues to face pressure from the effects of the global economic slowdown, resulting in trading firms tackling declining customer orders and slimmer profit margins. Thus, a key goal is to minimize operational expenditures in the face of shrinking revenues.



Companies of all sectors and scales are increasingly seeking ways to digitize traditional aspects of their businesses, leveraging the latest IT innovations to facilitate higher productivity, maximize returns on investment and gain competitive advantages.


Trusted by Customers

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Latest News at CITIC Telecom CPC

CITIC Telecom CPC Honored in Frost & Sullivan 2021 Best Practices Award

CITIC Telecom CPC Press Release


Meeting the Challenges in the New Normal with Secure Cloud

CITIC Telecom CPC Press Release


CITIC Telecom CPC won Datacloud Global Awards 2021

CITIC Telecom CPC Press Release

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Recognition of Our Prestige Services and Constant Innovation


The Showcase of CITIC Telecom CPC

CITIC Telecom CPC X VIA Technologies (Chinese Version Only)

從通訊、車用電子、電腦設備至手機裝置,台灣半導體產業在創新道路上扮演重要角色。 全球科技領導廠商威盛電子,一直致力於先進人工智慧和物聯網,現今更擁有了全方位的人工智慧解決方案。 這次,我們為威盛升級整體網路架構,優化整體資料鏈的品質,建立長遠全球化的數位基底,創造更佳的獲利契機。


China Entercom X Fujitsu (China) Co., ltd.

Based on the Guidelines on Regular Prevention and Control of COVID-19, work-from-home has become the best solution for companies to maintain business operations. Our customer, Fujitsu (China) Co., ltd., manages the Fujitsu Group companies’ infrastructure and IT services in China. There are around 4,500 employees of Fujitsu Group in mainland China and Hong Kong are undergoing management and use of IT services.


PC3 Platinum brand award 2021 - Outstanding Global Cloud Data Center


Equipped as a Digitally Resilient Enterprises for Post-pandemic Era


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